The HP Diag Tools offer 2 degrees of system hardware testing: • Automated tests with the primary hardware test.
• Advanced testing aided by the private hardware tests.
The assessments are specially designed to run after the process reboots. This guarantees that the pc is going to be in a
predictable status, so the diagnostic system can effectively evaluate the hardware pieces. The tests
are non destructive and are created to sustain the state of the pc. The notebook reboots
when you exit the application so drivers could be loaded.
To produce a diagnostic floppy disk
NOTE: You don’t have to operate the diagnostics originating from a floppy disk; however, it’s
a wise decision to make a diagnostic disk in case something happens to the hard disk of yours.
To produce a diagnostic floppy disk, download the analysis software program from the HP notebook PC Web site ( ikea
 First run the downloaded file to unpack
the documents, then pat diaginst to produce the diagnostic disk. Note that you are able to create this particular diagnostic
disk on any pc with An internet connection.
To operate the diagnostic test one. Put in the diagnostic disk within the floppy drive and restart the computer.
and Restart the computer; if you notice the HP logo, press F10 to get the diagnostics utility.
2. Whenever you see the original diagnostics display screen, press F2 twice to continue.
If the original diagnostics display doesn’t appear: • In case you ran the diagnostics originating from a floppy disk, run scandisk on the floppy disk. If you
discover errors on the disk, produce a brand new analysis disk, with a unique floppy disk, before running the check once again.
• When you ran the diagnostics through the hard disk, produce a diagnostics floppy disk (according to the process above) then follow step one above.
3. Once the hardware detection finishes, check out the list of recognized hardware.
If a device isn’t recognized and fails its test below, it can be configured improperly in the BIOS Setup utility. You are able to verify the issue by managing BIOS Setup and checking out the options.
4. Run the fundamental test. Press F2 twice to get the fundamental hardware test.
5. Wait until the test has finished.
6. In case you plan to exit without jogging sophisticated tests, press F4 twice to help save test as well as program
info within the Support Ticket log file, HPSUPPT.TXT. Then remove the diagnostic disk
(if you being used one) and press F3 twice to exit.
7. Optional: Run the high-tech tests. Press F2 twice to start the sophisticated test screen.
8 8. Select and run the correct examinations. Assessments aren’t mentioned whether no such hardware is detected. Press
the following secrets to run tests:
ENTER Runs the highlighted test.
F5 or even SPACE Marks or perhaps unmarks the highlighted test.
F6 Marks or simply unmarks all tests in the present selection.
F7 Marks or unmarks nearly all tests in all of menus.
F10 Runs virtually all marked tests.
9. When you’ve completed running tests, press ESC to exit the high-tech tests.
10. Optional: Save system as well as test info. Press F4 to produce the Support Ticket log file,
NOTE: In case you ran the diagnostics originating from a floppy disk, the log file is saved on the diskette. In case you ran the diagnostics through the hard disk (by pressing F10),
the log file is saved on a concealed partition on the hard disk.
11. To exit, take out the diagnostic disk (in case you being used one), and press F3 twice to exit and reboot.
12. Optional: Check the Support Ticket log. The Support Ticket log file has a summary of all
errors and test results. In case you ran the diagnostics originating from a floppy disk, you are able to open the
HPSUPPT.TXT file with a book editor, for example Notepad. In order to open a log file which was stored on
your hard disk, go to the C:DMIHPDIAGS directory and double click HPSUPPT.EXE; this
displays the log file in Notepad.